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grievance-redersal

Grievance Redressal

We would like to hear from you in the case of any complaints or grievances. We will always attend to your case and give a solution post our investigation
We would like to hear from you in the case of any complaints or grievances. We will always attend to your case and give a solution post our investigation
Escalation Matrix for Grievance Redressal
Level 1
Please email us at Or call us at
Level 2
If you are not satisfied with the resolution of your grievance, mail at
Level 3
If you are not satisfied with the resolution of your grievance or your grievance is still unresolved, write a mail to our Grievance Officer at or call at .
Level 4
If the solution provided still does not meet your expectations, register with
IRDA Grievance Call Center can be accessed through
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Toll-free number
For more information on how IGMS works, click here